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Purchase support

Thank you for choosing ILVE.

We deeply value your confidence in our products and we are committed to give you an exceptional customer experience. Being aware of the inconvenience caused by the closure of our US distributor and warranty provider, we want to make sure that our customers receive all the necessary support regarding the purchase of our products. Please take a moment to fill this form out if you need assistance for your purchase.

Date of purchase* Upload proof of purchase Upload proof of payment

Where can I find the model and serial number?

You can find your product informations on all appliances as pictured here. The tag is located in the right side of the oven cavity. Open the oven door to access.