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Spares and Service

All aftercare and warranty queries are handled by our wonderful service partner.

You can contact our service partner by using one of the following methods:

Telephone: 0114 303 0960

Email: [email protected]

ILVE Warranty Policy

To provide ILVE customers with peace of mind, your new appliance comes with a 2-year warranty. Our engineers will repair or replace any defective components caused by faulty materials or workmanship free of charge, provided that the defect occurs within two years of the date of delivery, and that:

* Ex display cookers are provided with a 1-year warranty, effective from date of purchase from your retailer. Unfortunatley we cannot offer a warranty for any ex-display cooker hoods. 

The guarantee does not cover:

When reporting a fault please have to hand your model number, serial number and proof of purchase.